iSys Questionnaire manager enables you to build a questionnaire template and then publish this to the web for your customers to complete online. The unique quality of the published questionnaire is that it is tailored to include your customers exact booking components. This means the customer does not have to manually enter the names of the hotels and other components from their holiday. Once completed the questionnaire results are saved directly to the iSys database.
For paper hard copy, questionnaires iSys questionnaire manager provides comprehensive data import functions where the data responses can be input by a data collection agency and then directly imported into the iSys data base using a questionnaire template. Pro EQ can provide the data collection and import for you as well.
iSys questionnaire manager does not stop there. Once the data has been imported into the iSys database, the questions and responses can be used in iSys Campaign manager for selection and segmentation. For example find all customers who answered "yes" to the question "Would you travel with us again?".
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